Set up your BT Email | How to access your email | BT Help Have you tried to access your email using a different network such as at a friends house or using a mobile device using 3/4g? I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed. Thank you for following the journey to reset your password - I am really pleased that you have access again and that this is sorted out. Yes have tried on 4g and was actually in Tenerife when this happened. Would you like to wait another 60 seconds for the server to respond? BT ID or Email address. 10-11-2021 Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN. There are no settings I have changed, no passwords, no upgrades, etc. Thanks. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Just check all settings in your email account are correct, Port: 995 (this should be automatically populated when you tick SSL Encryption), SSL Encryption: Enabled (but not STARTTLS), Username: your email address including the @btinternet or @btopenworld.com part, POP from folder: By default, POP will pull emails from your Inbox, 29-01-2020 Or if you have another Apple device that you don't use for email, you could try setting up email on that device. 08-11-2021 Occasionally BT mail will be received on the iPad and I can get it using Safari or Chrome. Just wondering if anyone could help to get this issue resolved? Phil0124. I can no longer access my BT mail on my ipad. Email - mail btinternet.com is not responding on i. I have never used this board before and I believe that the issue above will correct itself within a few days, so I am basically on here to complain Browse Community Community Announcements Announcements, Guides & Community Updates The Lounge BT.com & Community Broadband ADSL/Copper broadband Aug 6, 2019 10:52 AM in response to Albie4464. Port: 993 (this should be automatically populated if you tick the SSL Encryption) SSL Encryption: Enabled (but not STARTTLS) Username: your email address including the @btinternet or @btopenworld.com part. Now in Cancun and cannot access emails via iPhone. 15h21. There are no settings I have changed, no passwords, no upgrades, etc. - edited 18h00. You may need to delete it, and add it again. 08:53 AM 08-11-2021 Help > Create new Email address >. Keithwill1 Aspiring Contributor on 27-03-2020 15h12 2,066 Views Message 1 of 6 Mail.btinternet.com problems Hello i have been unable to access my email on either my iPhone or iPad since yesterday morning. As explained, your mailbox was showing as compromised. Some errors occurred while processing the list of tasks. similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wifes iPad and laptop, exactly the same issue Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Now in Cancun and cannot access emails via iPhone. I am awaiting a further update call hopefully today, but I dont have much confidence this will get resolved. UK - how do you set up BT email on the iP - Apple Community only. Cannot set up my bt emails on my s10. Enter your email address > Select Set up manually (this will be clickable once you enter email address) Enter your: Password Client certificate as is (none) Domain\Username as is (email address) Server updated to outlook.office365.com Port as is (443) Security type as is (SSL/TLS) Select Next This thread is locked. I have a fairly up to date mobile think its a 12 mini but the iPad is quite old, though not the iPad2, I think it is an ipad5 but it probably dates back to 2016. I can still send bigpond mail from my Windows computer so it is presumably not a problem with the email account itself. Does your email account show up in your MyBT even if you can not access it? Refund | Once they have read this they may be able to help. A user can set up many accounts on the desktop client program to access emails. Not receiving @btinternet email - Microsoft Community What are the settings that you are using (ex. You might need to check various settings for your afflicted email account. 19h21. The appropriate Btinternet.com IMAP settings are listed below: The Email Backup Wizard, a tool that exports emails and attachments from a Btinternet.com account in bulk, is incredibly user-friendly. You are welcome. Thank you for taking the time to chat with me today. on Aug 6, 2019 9:04 AM in response to Albie4464, Aug 6, 2019 10:49 AM in response to QuickPost. If you don't set up SMTP authentication, you'll get an error 530 failure message when trying to send email messages. 08-11-2021 Up until 1 week ago I could access my BT email via the icon on my iPhone. 14h54. BT internet email problem Hi. They will do this by posting on this thread. 08-11-2021 Any link to or advocacy of virus, spyware, malware, or phishing sites. I have contacted BT and because my email works perfectly well on my laptop etc they say that it is not their server that is the problem and must be a setting in my iPhone. Step 1: Enter your name and email address. 29-01-2020 All postings and use of the content on this site are subject to the. Try accessing webmail via a browser rather than a mail app. The error message says the email server mail.btinternet.com is not responding verify that you have entered the correct account info in mail settings. User profile for user: Find a fix for login issues, problems sending or receiving emails and moving your account. only. 08-11-2021 Copyright 1995-2023 All Rights Reserved. Email - mail btinternet.com is not responding on iPhone or iPad 22h27, Hi Neil, thanks but unfortunately I only have access to public wifi until I get back to UK. I have check the password is correct I have deleted the account and added it again but I am still not able to access my email via the email icon - this is really inconvenient as many apps send emails to my bt email to enable me to access them - please can I ask if anyone can help me to sort this out, User profile for user: This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. EDIT: I note that you were given a BT Premium email account for free in 2018. Email Login Page - BT All Rights Reserved. I have an S10 Plus 500GB. missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone To establish which has possibly happened to your email account, do you have a BTID and can you log onto your MyBT and go to "My Products" and then "Email, Manage". Solved: Re: Mail Server not responding - BT Community Have you tried to access your email using a different network such as at a friends house or using a mobile device using 3/4g? Check spam folders - genuine emails sometimes end up in there by mistake. any proposed solutions on the community forums. QuickPost, call The error message says the email server mail.btinternet.com is not responding verify that you have entered the correct account info in mail settings. I haven't chaged my password or any other details. I have a recent problem with my email service. You can download it from the Apple store on this link. 17h55. Once it had been changed, we can no longer get BT mail on the iPad or iPhone. I'm having this issue following holiday in Vegas. Customer: not aware of any. on If you're having problems, try logging in to webmail. 14h42, Yes using the Premium Email account from 2018 and cant access using BTID, 08-11-2021 Cannot get mail the mail server "mail.btinternet.com" is not responding You'll get an email from a 'MAILER-DAEMON' or a 'Mail Delivery Subsystem' with a subject like 'Failed Delivery' or similar. 22h41. To find out if you're using IMAP or POP, open up your email program, highlight the mail account you want to find out about, then open its settings or properties. Tried to login via desktop but sends a verification code via email which I obviously cant access. BT Email - best practices for postmasters and senders of email. Forgotten your login details? Up until 1 week ago I could access my BT email via the icon on my iPhone. Very frequently I get a message BT server mail.btinternet.com is not responding check settings. I've got a "failed delivery message". On samsung galaxy s3 e mail, when i delete e mail on phone, it deletes the email on the pop mail yahoo server. If everything works fine in webmail, you may need to check your program settings. XML. UK - how do you set up BT email on the iPad and iPhone? on Click Continue. Unsolicited bulk mail or bulk advertising. To use a mobile device or email program to send and receive BT Email messages, we recommend that you use IMAP with SSL enabled. 08-11-2021 AccountEmail address:j***e@m******is.org.ukUsername:-Password:-Password works with Active24 WebMailIncoming serverIMAP server:-email.active24.comSecurity type:-SSLPort:-993IMAP path prefix Optional:-nothing put hereOutgoing serverSMTP server:-email.active24.comlSecurity type:-TLSPort:-587Require authentication to send emails:-Neither on or off work also tried email addressDoesn't work with authentication offsame password used, Sign in leads to this error:-Couldn't verify account"The username or password is incorrect or POP3/IMAP access isn't turned on for this account. Imap, POP, servers and ports)? Apple disclaims any and all liability for the acts, Users can test out the functionality of Email Backup Wizard to get any information on account setup or account backup for BT Mail accounts by clicking the Download Now button from the list below. Email and text messaging stopped on my s10, "Connected Without Internet" Issue on Airplanes and Public WiFi, Incoming Mail Server: mail.btinternet.com, Port: 993 (this should be automatically populated if you tick the SSL Encryption). I cant see it at all on MyBTvery strange. on So in the meantime, I am wondering if anyone else has encountered a similar problem in the past with BT email, if so was it rectified, and if so how. Can receive but not send emails - Android Enthusiasts Stack Exchange
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